Knowledge Sharing Culture Influences on Organizational Commitment: The Mediating Role of Pay Satisfaction
Abstract
Public sector universities are preliminary knowledge intensive and to stunt their information effective knowledge sharing among faculty is required. We focus on the faculty of public sector universities that share or limit knowledge sharing. Determining which factors promote, influence or impede sharing of knowledge in institutions constitute important avenues for exploration. This paper has focused on three such influences; “knowledge sharing” “organizational commitment” and “pay satisfaction”. In this regard, a conceptual model is developed in which pay satisfaction serves as mediator between knowledge sharing (KS) and organizational commitment (OC) among faculty members. Data determining the above mentioned variables is collected from 309 faculty members through standardized questionnaires. Data analysis reveals that KS has positive impact on OC and on Pay Satisfaction (PS). Furthermore, pay satisfaction mediates the relationship between KS and OC. This study recommends a KS culture and pay satisfaction of faculty to maintain and enhance level of commitment among faculty. As KS enable better and faster decision making, reduces the loss of know-how, enhances level of commitment and stimulate innovation and growth.
Downloads
Article Analytics Summary
References
Ba, Sulin, Stallaert, Jan, & Whinston, Andrew B. (2001). Research commentary: introducing a third dimension in information systems design—the case for incentive alignment. Information systems research, 12(3), 225-239. DOI: https://doi.org/10.1287/isre.12.3.225.9712
Baron, Reuben M, & Kenny, David A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173. DOI: https://doi.org/10.1037/0022-3514.51.6.1173
Bartol, Kathryn M, & Srivastava, Abhishek. (2002). Encouraging knowledge sharing: The role of organizational reward systems. Journal of Leadership & Organizational Studies, 9(1), 64-76. DOI: https://doi.org/10.1177/107179190200900105
Bowen, David E, & Lawler III, Edward E. (1992). The empowerment of service workers: What, why, how, and when. MIT Sloan Management Review, 33(3), 31.
Cabrera, Angel, Collins, William C, & Salgado, Jesus F. (2006). Determinants of individual engagement in knowledge sharing. The International Journal of Human Resource Management, 17(2), 245-264. DOI: https://doi.org/10.1080/09585190500404614
Carleton, Karen. (2011). How to motivate and retain knowledge workers in organizations: A review of the literature. International Journal of Management, 28(2), 459.
Casimir, Gian, Lee, Karen, & Loon, Mark. (2012). Knowledge sharing: influences of trust, commitment and cost. Journal of knowledge management, 16(5), 740-753. DOI: https://doi.org/10.1108/13673271211262781
Dhar, Rajib Lochan. (2015). Service quality and the training of employees: The mediating role of organizational commitment. Tourism management, 46, 419-430. DOI: https://doi.org/10.1016/j.tourman.2014.08.001
Ellison, Nicole B, Gibbs, Jennifer L, & Weber, Matthew S. (2015). The use of enterprise social network sites for knowledge sharing in distributed organizations: The role of organizational affordances. American Behavioral Scientist, 59(1), 103-123. DOI: https://doi.org/10.1177/0002764214540510
Farooq, Naveed, Ullah, Raza, & Zia, Yorid Ahsan. (2017). Pay Disparity among Employees of the Federal Government of Pakistan and the Mediating Role of Motivation between Pay Satisfaction and Organizational Citizenship Behavior. FWU Journal of Social Sciences, 11(2), 60-70.
Farooq, Naveed, & Zia, Yorid Ahsan. (2013). Gender and Organizational Commitment. Putaj Humanities & Social Sciences, 20.
Flynn, Barbara B, Sakakibara, Sadao, Schroeder, Roger G, Bates, Kimberly A, & Flynn, E James. (1990). Empirical research methods in operations management. Journal of operations management, 9(2), 250-284. DOI: https://doi.org/10.1016/0272-6963(90)90098-X
Forstenlechner, Ingo, & Lettice, Fiona. (2007). Cultural differences in motivating global knowledge workers. Equal Opportunities International, 26(8), 823-833. DOI: https://doi.org/10.1108/02610150710836154
Han, Tzu-Shian, Chiang, Hsu-Hsin, & Chang, Aihwa. (2010). Employee participation in decision making, psychological ownership and knowledge sharing: mediating role of organizational commitment in Taiwanese high-tech organizations. The International Journal of Human Resource Management, 21(12), 2218-2233. DOI: https://doi.org/10.1080/09585192.2010.509625
Hansen, Morten T, Nohria, Nitin, & Tierney, Thomas. (1999). What’s your strategy for managing knowledge. The knowledge management yearbook 2000–2001, 1-10.
Heneman, HG, & Judge, TA. (2000). Incentives and motivation. Compensation in organizations: Progress and prospects, 61-103.
Heneman III, Herbert G, & Schwab, Donald P. (1985). Pay satisfaction: Its multidimensional nature and measurement. International journal of Psychology, 20(2), 129-141. DOI: https://doi.org/10.1080/00207598508247727
Hinds, Pamela J, & Pfeffer, Jeffrey. (2003). Why organizations don’t “know what they know”: Cognitive and motivational factors affecting the transfer of expertise. Sharing expertise: Beyond knowledge management, 3-26.
Hislop, Donald. (2003). Linking human resource management and knowledge management via commitment: A review and research agenda. Employee relations, 25(2), 182-202. DOI: https://doi.org/10.1108/01425450310456479
Hislop, Donald. (2002). Mission impossible? Communicating and sharing knowledge via information technology. Journal of Information Technology, 17(3), 165-177. DOI: https://doi.org/10.1080/02683960210161230
Hlupic, Vlatka, Pouloudi, Athanasia, & Rzevski, George. (2002). Towards an integrated approach to knowledge management:‘hard’,‘soft’and ‘abstract’issues. Knowledge and process management, 9(2), 90-102. DOI: https://doi.org/10.1002/kpm.134
Horwitz, Frank M, Heng, Chan Teng, & Quazi, Hesan Ahmed. (2003). Finders, keepers? Attracting, motivating and retaining knowledge workers. Human resource management journal, 13(4), 23-44. DOI: https://doi.org/10.1111/j.1748-8583.2003.tb00103.x
Jarvenpaa, Sirkka L, & Staples, D Sandy. (2001). Exploring perceptions of organizational ownership of information and expertise. Journal of Management Information Systems, 18(1), 151-183. DOI: https://doi.org/10.1080/07421222.2001.11045673
Jayasingam, Sharmila, & Yong, Jing Ren. (2013). Affective commitment among knowledge workers: The role of pay satisfaction and organization career management. The International Journal of Human Resource Management, 24(20), 3903-3920. DOI: https://doi.org/10.1080/09585192.2013.781520
Jo, Sung Jun, & Joo, Baek-Kyoo. (2011). Knowledge sharing: The influences of learning organization culture, organizational commitment, and organizational citizenship behaviors. Journal of Leadership & Organizational Studies, 18(3), 353-364. DOI: https://doi.org/10.1177/1548051811405208
Joo, Baek‐Kyoo. (2010). Organizational commitment for knowledge workers: The roles of perceived organizational learning culture, leader–member exchange quality, and turnover intention. Human resource development quarterly, 21(1), 69-85. DOI: https://doi.org/10.1002/hrdq.20031
Kelloway, E Kelvin, & Barling, Julian. (2000). Knowledge work as organizational behavior. International journal of management reviews, 2(3), 287-304. DOI: https://doi.org/10.1111/1468-2370.00042
Khan, Tayyeb Ali, & Jabeen, Nasira. (2011). Tenure track system in higher education institutions of Pakistan: Prospects and challenges. Educational Research and Reviews, 6(9), 605-621.
Kosonen, Miia, Gan, Chunmei, Vanhala, Mika, & Blomqvist, Kirsimarja. (2014). User motivation and knowledge sharing in idea crowdsourcing. International Journal of Innovation Management, 18(05), 1450031. DOI: https://doi.org/10.1142/S1363919614500315
Lee, Jung-Chieh, Shiue, Yih-Chearng, & Chen, Chung-Yang. (2016). Examining the impacts of organizational culture and top management support of knowledge sharing on the success of software process improvement. Computers in Human Behavior, 54, 462-474. DOI: https://doi.org/10.1016/j.chb.2015.08.030
Liu, Yuwen, & Phillips, James S. (2011). Examining the antecedents of knowledge sharing in facilitating team innovativeness from a multilevel perspective. International Journal of Information Management, 31(1), 44-52. DOI: https://doi.org/10.1016/j.ijinfomgt.2010.05.002
Matzler, Kurt, & Mueller, Julia. (2011). Antecedents of knowledge sharing–Examining the influence of learning and performance orientation. Journal of Economic Psychology, 32(3), 317-329. DOI: https://doi.org/10.1016/j.joep.2010.12.006
Meyer, John P, Allen, Natalie J, & Smith, Catherine A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of applied psychology, 78(4), 538. DOI: https://doi.org/10.1037/0021-9010.78.4.538
Nawab, Samina, & Bhatti, Komal Khalid. (2011). Influence of employee compensation on organizational commitment and job satisfaction: A case study of educational sector of Pakistan. International Journal of Business and Social Science, 2(8).
Osterloh, Margit, & Frey, Bruno S. (2000). Motivation, knowledge transfer, and organizational forms. Organization Science, 11(5), 538-550. DOI: https://doi.org/10.1287/orsc.11.5.538.15204
Pakistan-Hotline. (2012). BPS Pay Scales and Salaries of Government Servants in Pakistan. Retrieved March,22, 2016, from http://www.pakistanhotline.com/2011/08/bps-pay-scales-and-salaries-of.html
Pradhan, Sajeet, & Pradhan, Rabindra Kumar. (2015). An empirical investigation of relationship among transformational leadership, affective organizational commitment and contextual performance. Vision, 19(3), 227-235. DOI: https://doi.org/10.1177/0972262915597089
Preacher, Kristopher J, & Hayes, Andrew F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior research methods, 36(4), 717-731. DOI: https://doi.org/10.3758/BF03206553
Sturman, Michael C, & Short, Jeremy C. (2000). Lump-sum bonus satisfaction: Testing the construct validity of a new pay satisfaction dimension. DOI: https://doi.org/10.1111/j.1744-6570.2000.tb00218.x
Titi Amayah, Angela. (2013). Determinants of knowledge sharing in a public sector organization. Journal of knowledge management, 17(3), 454-471. DOI: https://doi.org/10.1108/JKM-11-2012-0369
Tong, Canon, Tak, Walder Ip Wah, & Wong, Anthony. (2015). The impact of knowledge sharing on the relationship between organizational culture and job satisfaction: The perception of information communication and technology (ICT) practitioners in Hong Kong. International Journal of Human Resource Studies, 5(1), 19-47. DOI: https://doi.org/10.5296/ijhrs.v5i1.6895
Van Den Hooff, Bart, & De Ridder, Jan A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of knowledge management, 8(6), 117-130. DOI: https://doi.org/10.1108/13673270410567675
Van Dyne, Linn, & Pierce, Jon L. (2004). Psychological ownership and feelings of possession: Three field studies predicting employee attitudes and organizational citizenship behavior. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(4), 439-459. DOI: https://doi.org/10.1002/job.249
Vandewalle, Don, Van Dyne, Linn, & Kostova, Tatiana. (1995). Psychological ownership: An empirical examination of its consequences. Group & Organization Management, 20(2), 210-226. DOI: https://doi.org/10.1177/1059601195202008
Walker, Dayna O, & Yip, Jeffrey. (2018). Paying it forward? The mixed effects of organizational inducements on executive mentoring. Human Resource Management, 57(5), 1189-1203. DOI: https://doi.org/10.1002/hrm.21901
Wang, Catherine L, Ahmed, Pervaiz K, & Rafiq, Mohammed. (2008). Knowledge management orientation: construct development and empirical validation. European Journal of Information Systems, 17(3), 219-235. DOI: https://doi.org/10.1057/ejis.2008.12
Yalabik, Zeynep Y, Van Rossenberg, Yvonne, Kinnie, Nicholas, & Swart, Juani. (2015). Engaged and committed? The relationship between work engagement and commitment in professional service firms. The International Journal of Human Resource Management, 26(12), 1602-1621. DOI: https://doi.org/10.1080/09585192.2014.953972
CSRC Publishing and JAFEE adhere to Creative Commons Attribution-Non Commercial 4.0 International License. The authors, submitting and publishing in the Journal of Accounting and Finance in Emerging Economies published by CSRC Publishing, retain the copyright of their work and give the journal right to publish their work agreeing to the licensing policy under Creative Common Attribution-Non Commercial (NC-BY-NC 4.0) International. Under this license, the published authors let others remix, tweak, and build upon their work non-commercially. Yet all the other authors using the content of CSRC Publishing are required to cite author(s), journal name and publisher in their work. CSRC Publishing and JAFEE follow an Open Access Policy for copyright and licensing.