Public Participation in Decision-making Processes: Concepts and Tools
Public participation is the tool of the government to gather citizens or customers’ information in order to increase performance and respond their needs and expectations. Public participation in decision-making processes enhances citizen’s income, security, and self-esteem. This paper identifies the concepts and levels of public participation in decision-making processes. In addition, this paper presents participation tools used by government to facilitate citizen involvement. Thus, increasing public participation in government decision-making has become a large component for government administration especially in early stage before major decisions are made.
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