The Effects of Total Quality Management as Teaching Innovation and Job Satisfaction on Academic Performance of Students in Pakistan

  • Waqas Mahmood Ph.D Scholar, School of Education and Modern Languages, Universiti Utara Malaysia
  • Siti Noor Ismail Lecturer, School of Education and Modern Languages, Universiti Utara Malaysia
Keywords: Total quality management, teaching innovation, job satisfaction, school achievement


This conceptual paper focuses on the effects of total quality management on students’ academic achievement of secondary school students in Pakistan with teaching innovation and job satisfactions. Generally, teaching innovation as part of total quality management is considered as the most important factor in education system. Even though teaching method is an issue in students’ academic performance, teachers’ capacity building has remained a contested issue in Pakistan. There is a remarkable gap in the provision of quality teachers and students performance in Pakistan; this is as a result of unqualified teachers in the schools. Therefore, this paper discusses the effect of learner-centred method of teaching as innovation on students’ performance and the influence of teacher capacity development as a factor in academic attainment of the school researches have shown that improvement in teaching methods and little spending on teachers’ development training are associated to increase in school achievements.


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Author Biographies

Waqas Mahmood, Ph.D Scholar, School of Education and Modern Languages, Universiti Utara Malaysia

Ph.D Scholar, School of Education and Modern Languages, Universiti Utara Malaysia

Siti Noor Ismail, Lecturer, School of Education and Modern Languages, Universiti Utara Malaysia

Lecturer, School of Education and Modern Languages, Universiti Utara Malaysia


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How to Cite
Mahmood, W., & Ismail, S. N. (2018). The Effects of Total Quality Management as Teaching Innovation and Job Satisfaction on Academic Performance of Students in Pakistan. Journal of Business and Social Review in Emerging Economies, 4(1), 107-116.