Articles

• Sustainable Service Quality of Water and Sewerage Companies

  Abrari Salleh, Sha’ri Mohd Yusof

  1-12

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• Influence of Strategic Planning on Crisis Management in the Service Sector Firms in Palestine

  Mohammed W. Almudallal, Hapriza Ashary, Syaharizatul Noorizwan Muktar

  13-20

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• Linking Work Environment, Team and Co-worker Relationship and Organization Well-being in Increasing Employee Engagement A Conceptual Perspective

  Athifah Najwani Shahidan, Siti Norasyikin Abdul Hamid, Bidayatul Akmal Mustafa Kamil, Shamsul Huda Abd. Rani, Azelin Aziz, Hazlinda Hassan

  21-30

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• Digital Engagement, Political and Civic Participation Mobilizing Youth in Marginalized Communities

  Jamali Samsuddin, Hamisah Hasan, Lai Che Ching

  31-40

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• Ethno-Sectarian Division and the Predicaments of National Integration in Plural Societies A Study of Nigeria and Iraq

  Mohammed Mustafa Qader, Ahmad Masum, Rohana Abdul Rahaman, Abbo Usman

  41-48

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• E-Government Information Systems Interoperability in Developing Countries The Case of Jordan

  Naser Ahmad Sulehat, Dr. Che Azlan Taib

  49-60

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• The Comparison of Vocabulary Learning Strategies among High School Students in Three Southern Border Provinces of Thailand and Malaysia

  Pratya Binmadnee

  61-70

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• Nobody Cares, Lah!" The Phenomenon of Flaming on YouTube in Malaysia

  Revathy Amadera Lingam, Norizah Aripin

  71-78

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• The Influence of Extrinsic Motivation on Innovative Work Behaviour with Moderating Role of Quality Culture

  Tahir Noaman Abdullatif, Husna bt Johari, Zurina bt Adnan

  79-86

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• Perceived Social Support between Criminals and Non-criminals in Punjab, Pakistan

  Umbreen Khizar, Fatima Khurram Bukhari

  87-91

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